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FAQ's

About Amolya

At Amolya, we believe in decorating your charm with our classic collection of quality Jewellery made in India. We provide an authentic and tension-free online jewellery shopping experience, which you’ll not regret.

Amolya offers you the enlivening opportunity to shop online from the widest range of elegant women’s jewellery in India. Enhance your beauty with our modern and traditional jewellery designs. We only provide high-quality certified jewellery.

Amolya is different from other brands because we allow our customers to enjoy an astonishing online shopping experience so that they won’t have to compromise with their comfort.


Our store is located at Kucha Mahajani, Near Town Hall, Chandni Chowk, Delhi.


Our every single jewellery is manufactured in India only.


For customised gift cards, you must contact our customer support team at 959-999-9342 or info@amolya.com.


Sometimes, we put some pieces in different categories or discontinue selling that particular piece. Though you can still reach out to us and we will try to make it available for you.

Delivery & Shipping

You don’t have to pay any single penny for the delivery. We offer completely free shipping all over India.


We guarantee our customers to deliver their jewellery safely and securely. We use quality packaging to avoid any harm.


Indeed! Don't hesitate to connect with our Customer Support Team for any inquiries in regards to the jewellery you order.


Don’t Worry! We offer a FREE 15 Day Return Policy where you will have to return the jewellery in original condition with the invoice and authenticity certificate. We will transfer your money within 15 days without asking any questions.


No, that expense will be borne by our company. You won’t have to pay any money while ordering or returning.


Sorry, but currently we are only delivering in India.

Returns & Exchange

At Amolya, you get to enjoy the 15-day No Questions Asked Money Back Policy. You’ll get a 100% Full Refund and also we will pay for the shipping to and fro.


We provide a Lifetime Exchange & Buy-Back Policy on every purchase in India. You just have to provide the original product with its certificate and invoice to return it for buy-back or exchange claim. The exchange will happen at the current market value of the product with deductions towards making charges and Rs.500 towards processing charges.

If you additionally earned a discount or free gift while purchasing, then we will subtract the original discount amount or free gift value, as applicable. You can even return the free gift as well if it is in its original condition.

Jewellery

Yes, Of Course! You can request a customised design on the Diamond colour-clarity combination and Gold karatage. Just call our support team at 959-999-9342 or info@amolya.com and tell them your wishes.


Sorry to inform you that but for now, we don’t offer any customised size rings.


You will receive your jewellery in the stunning Amolya gift boxes. Our boxes are specially designed for keeping the jewellery safe and secure.


We guarantee that each piece of diamond and gemstone jewellery purchased from Amolya.com is BIS Hallmarked and certified by HKD, SGL, IGI, and GIA (probably the most regarded and believed precious diamond stone reviewing bodies on the planet).


Totally! Our jewellery designs are offered without any costs such as lease and stock expenses, so we gladly give the advantage to our clients.


Yes, all our jewellery is BIS Hallmarked as our only motto is to provide high-quality authentic jewellery.


At Amolya, we have never compromised with the quality of our diamonds because we believe in fair trade practices. Our diamonds are 100% conflict-free.


Apologies, we don't take customisation of customer's gemstones and diamonds requests. Because engraving gemstones is an uncertain task and we'd prefer not to accept the danger of breaking or harming your jewel.

Payments

We receive payments from different modes. You can pay us through a Mastercard, Visa, American Express, Net Banking and we also take a cheque. You can call us at 959-999-9342, our team will guide you through the process.


There are no classified expenses or extra delivery charges. The price referenced on the jewellery item page close to the photo is the only price.


We take payment through MasterCard and VISA. At our online portal, you will have to add your 16 digit Credit/Debit Card number and your CVV (3 digit code - check on the backside of your card) to initiate the transaction, you will get an OTP and have to put it in the portal to complete the transaction. We use SSL encryption technology to keep your credentials safe and secure.